Farhan Shah

Epitome Of Asian Hospitality

Crying babies, cramped seats, and overzealous airport staff usually mar an otherwise perfect travelling experience. SIA is one of the few exceptions. Setting impeccable service standards that other airlines try to emulate, SIA has brought back the romance of travel. We speak to Lionel Yeo, one of the people responsible for ensuring each and every SIA customer experiences the epitome of Asian hospitality.

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A Career That Rises Above All

Left: Kenny Khoo | Right: Phua Jia Kai

From operating advanced machinery to protecting the people you love, a career with the RSAF allows you to make a real difference. It really is time to let your dreams take flight.

By Farhan Shah

Many years ago, there were two young boys who wanted to pursue their love for aviation. They found it with the Republic of Singapore Air Force (RSAF).

For 30-year-old Major (MAJ) Kenny Khoo, his fascination with aviation sprouted when he witnessed the RSAF Black Knights in action. Singapore’s military aerial aerobatics team, the Black Knights are a group of elite pilots who perform daring manoeuvres in the air.

The second young boy was Captain (CPT) Phua Jia Kai. “The culture and image of the RSAF as a dynamic and professional organisation, with that extra bit of ‘cool’ appealed to me,” the 27-year-old reveals.

With this resolve firmly in mind, the duo signed on the dotted line of their respective scholarships without any hesitation. CPT Phua, a recipient of the SAF Overseas Scholarship, went to the London School of Economics & Political Science to major in Government and Economics. Thereafter, he travelled over the Atlantic Ocean to Harvard University for his Master’s degree in Arts & Social Sciences.

As for MAJ Khoo, he decided to take an unconventional route, studying Aeronautical Engineering at the Australian Defence Force Academy (ADFA) instead. “One of the reasons I decided to study at the ADFA was to experience the military culture of another country. I’m glad I took this route; the regimentation that I experienced in the Academy has instilled in me a sense of discipline and independence that is absolutely crucial to succeed in life,” MAJ Khoo says.

In The Beginning

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What Your Interviewer Is Secretly Thinking about Your Appearance

By Farhan Shah

First impressions are incredibly important, more so in job interviews. As you walk into the room, your interviewer (or interviewers) is already forming pre-conceived notions about you based on your appearance, even before the obligatory handshake.

According to a study done by Princeton psychologists, people form first impressions about you almost immediately in the blink of an eye, about a tenth of a second to be exact, and longer exposures do not necessarily equate to a different or better impression.

Before your mouth has opened, your interviewer has already sized you up, so make sure your interviewer has not mentally removed you from the shortlist even before you present your case.

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Why It Is Important to Resign Gracefully

By Farhan Shah

In a lifetime, the average person will have held 10 different jobs. Assuming the average Singaporean starts working at the age of 22 and retires at 62, he or she would have stayed approximately 4 years in each position before moving on.

According to the Ministry of Manpower, the average monthly resignation rate since 2006 has been hovering around 2%. That means in a company of 100 people, approximately 2 people tender every month.

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5 Email Terms You Are Misusing

By Farhan Shah

On average, 294 billion emails are sent every day. That’s 2.8 million emails whizzing electronically around the Earth every second. Discounting mysterious correspondences from rich and shady Nigerian financial advisers and electronic pharmacists touting magic pills, quite a large number of work-related emails are opened up, read and replied to.

Indeed, most office inhabitants in Singapore are familiar with Outlook and all its other variants, and will tend to be very cautious when wording their emails, simply because emails usually mean there is an electronic trail.

Consequently, email users will have the habit of adopting the language that their colleagues and contacts use, which might sometimes actually be plain wrong. Here are 5 email terms that you are probably misusing blithely:

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Epitome of Asian Hospitality

Crying babies, cramped seats, and overzealous airport staff usually mar an otherwise perfect travelling experience. SIA is one of the few exceptions. Setting impeccable service standards that other airlines try to emulate, SIA has brought back the romance of travel. We speak to Lionel Yeo, one of the people responsible for ensuring each and every SIA customer experiences the epitome of Asian hospitality.

By Farhan Shah

“Learn to cook, take good care of your teeth, talk to people in the elevator and whatever you do, don’t set the water temperature to ‘hot’ while washing your clothes,” Lionel Yeo Shen Kiang says, laughing heartily as he gives advice gleaned from his own experience as a student in a foreign land.

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4 Social Ways to Tip Yourself for Promotion

By Farhan Shah

In an ideal corporate world, the one most deserving of a job promotion is the one who puts in the most hours at work or produces consistently outstanding work. Unfortunately, the corporate world that most of us work in is splattered with shades of grey.

If you’ve ever been passed over for a promotion which went to, in your opinion, someone far less deserving, you are not alone. Many a lunch topic conversation has centred on colleagues in the office getting better treatment than you or getting promoted before you even though said colleagues allegedly spend all day surfing Facebook.

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