By Farhan Shah
In the cutthroat world of business where the bottom line dominates the direction a company takes, NTUC Income is a peculiar anomaly. “We are social in purpose, commercial in approach. Our philosophy is to put people before profits,” Percy Chong shares.
Percy should know what he is talking about. After all, as Training Manager of Income Academy, Percy has helped an astounding number of people fulfil their hidden potential. “We value your human potential. You are not just a statistic in NTUC Income,” the 38-year-old stresses.
This credo is diligently followed in the organisation. All fresh recruits receive at least 95 days of training to prepare them for the rigours of their new career. Recognising the challenges of starting out fresh, NTUC Income has a host of schemes designed to help newbies tide through the first six months, such as educational allowance and the transition funding initiative.
NTUC Income employees are also given the freedom to pursue their own interests in the industry. “You can individualise your plan, develop your own set of directions on how you want to operate,” Percy muses. “Essentially, your career is a blank piece of paper for you to write on.”
This flexibility and independence afforded to the financial consultants allow them “an opportunity to lead the life they want.” In a world that is slowly embracing the benefits of work-life balance, NTUC Income has grabbed the initiative, to allow you to pursue your aspirations.
“For example, if you aspire to do mission work in Cambodia and still want a respectable income, this career gives you the chance to do just that,” Percy encourages. It is this corporate philosophy that has enabled NTUC Income to retain almost 80 percent of its workforce in an industry where the average turnover rate is an astonishingly high 50 percent.
“It’s not a dog-eat-dog world in here. The colleagues are the kind of warm and genuine people you will find in your own home.”