Work Management

How not to lose an arm and a leg

Rogue machines, toxic chemicals, readily combustible materials and even dust can maim or kill when left to scheme in the workshop.

By Kevin Lim

We know you like having all your limbs attached when returning home after a hard day’s work. Unfortunately, this doesn’t always happen. Last year, the manufacturing industry alone contributed to nearly 30% of all workplace-related accidents and 25% of all work-related deaths in Singapore.

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Customers: the troublesome five

Marshall Field, founder of the Chicago-based Marshall Field and Company department store chain, once quipped: “Right or wrong, the customer is always right.”

By Eileen Lee

Like it or not, dealing with challenging customers is part and parcel of any frontline job in the retail industry. Being in such a customer-centric role requires tenacity and a good attitude, especially since the objective is often to deal with and manage the expectations of others to create a memorable customer experience.

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The 2009 Recession: Work-related depression

More companies are expected to retrench employees in the year ahead. In these tough times, work-related depression is likely to be a growing problem at the workplace. If you're already feeling the recession blues, read on to find out how you can identify and tackle work-related depression.

By Denise Chew

Depression is a common illness. Statistics show that one in five women and one in ten men will suffer from it at some point in their lives. In the workplace, approximately three in ten employees will have mental health problems, of which depression is one of the most common...

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The 2009 Recession: How to manage your finances

Never underestimate the importance of financial planning, especially during a global economic crisis that has led to widespread retrenchments.

By Tay Li Na

Kathi never had much money as a student. She had to take out an education loan and work part-time for her daily expenses. But upon graduation, she landed a job and suddenly found herself richer by $2,400 every month...

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Resolving Conflicts At Work

Organisational conflicts can occur at several levels: between individuals, between groups and between organisations. Let’s face it—we cannot avoid conflicts in life, but have to face them every day. Since we live in a highly industrialised little island called Singapore, it would be useful to explore how conflicts arise, and how to resolve them.

By Ken Tan

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Preparing For Your First Day of Work

While first day jitters are inevitable, they can be properly managed if you know what to expect and how to prepare yourself beforehand.

By Cassandra Yeo

Congratulations! You have been offered that dream job after coming out tops amongst competing candidates. The next hurdle ahead? Dealing with your first day of work... Here are some useful pointers to help you manage the first day of your career...

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Understanding people, rethinking employee motivation in the age of Facebook and blogs

A perennial challenge facing human resource professionals is keeping employees motivated at work. What drives someone to put in 100 per cent of their energy at work? What makes an employee consider a company a great employer?

Contributed by Michael Vavakis

Ask any leader and they will tell you that there is no simple answer. However, there is an appreciation to stop the second guessing and create a clear solution to keep employees motivated and inspired...

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