Well my family and i chose to fly with SIA when we went Japan 2 weeks back, because as this article has stated, we felt they were SUPPOSEDLY the best airline to fly with, plus the outstanding service.

Sad to say, i finally understood why I was told umpteen times that SIA's standard has dropped a ton..

When we came back on 1st July, our flight was delayed for an hour.. We were told that the cabin floor was wet. And we even saw the Business/First Class passengers returning backwards to the holding area.
We were looking forward for some service recovery to be done, for instance, SIA souvenirs (But not like we WANT IT SO BADLY) but to no avail..... A small little gesture or something complimentary of SIA, we thought, but we received zilch.

All we had was.... sweets. Yeah the adults were given sweets as well. However, from the Japanese ground staff. Why didn't SIA come forward to tell us what went wrong and give a sincere apology? But chose to gave us sweets instead?

Secondly, when i finally arrived at my seat, I saw an extra blanket (obviously carelessly left by the cabin crew) and it was seen 'dropped' on the floor.
Also saw a set of headphones which was left over by the previous passenger (Flight came from LA previously).

AND,

The little menu booklet which i was presented to, was disappointingly, in Jap. There were some written in English, but those were for lunch to and fro japan.
Is this the standard we should receive, from a World's best airline?

IN ADDITION,
The Stewardess who attended to our section in the cabin was rude. She tapped on my Aunt's shoulders, without asking politely, to pass her my snack wrapper. I thought this was really unprofessional.
I observed the way she served the other passengers and I could easily tell that she was a trainee.

I was extremely disappointed.

My aunt was an SQ girl way back 20 over years ago. I've heard so much from her and i can see for myself the transformation in the standard for SIA. I loved SIA and have travelled with them before but i'm considering if i should in the future.

I was once almost convinced by my close friends to hop in SIA. Many of them wished to be part of this dynamic airline industry. A few of them are now training stewardess in SIA. Of course, I'm so proud of them. Because I highly doubt they would provide such ridiculous service as they studied hospitality and tourism and held part time jobs in the industry.

I suggest all of you to pop by Sheraton Towers, as they hold most of their walk-in interviews there. And see for yourselves how the SQ girls-to-be dress, with their untied hair flowing and skimpy clothings. I was dumbfounded. Did they think there were gonna interview for what, bar-dancing?

If you have what it takes, it does not necessarily come from the beauty and glam factor that you have, that is a plus point of course... But most of us could tell if you are a qualified Stewardess by the way you display yourself and the service you give to the others, by making others feel the passion you possess. Definitely not by the way you fling your long hair in front of the interviewers nor your skimpy outfits.