Hi,
After reading few comments from this blog, I really feel that we only knows how to complain but not compliment. Before we complain about SIA services, let starts with 20 years ago. The service expectation then and now I believed has changed drastically.
Would anyone agreed with me?
We cannot keep comparing what in the past, cos we will not move on.
Yes we do expect more nowaday, but the question is how much more ?
So do give some suggestion how SIA can really improved their service levels.
As Singaporean we should be proud of SIA brand.

I feel we should look at the other side of SIA's ,they are doing their best to be number one in the world again. Let's us keep encourgage them to improves.
I personally still feel SIA's did a very good job to maintian top class brand in aviation industry.
By the way do you know how other part of the world get to know Singapore ?
" Fly SIA"