Email

Proper Email Etiquette

By: Png Han Yong

Good manners never go out of style. When we interact with others in person, it is often easier to watch our words and body language to avoid conveying the wrong impression to the other party. But these niceties are often lost when it comes to email, due to the inherent rapidity (and lack of visible interaction) of this electronic medium.

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5 Email Terms You Are Misusing

By Farhan Shah

On average, 294 billion emails are sent every day. That’s 2.8 million emails whizzing electronically around the Earth every second. Discounting mysterious correspondences from rich and shady Nigerian financial advisers and electronic pharmacists touting magic pills, quite a large number of work-related emails are opened up, read and replied to.

Indeed, most office inhabitants in Singapore are familiar with Outlook and all its other variants, and will tend to be very cautious when wording their emails, simply because emails usually mean there is an electronic trail.

Consequently, email users will have the habit of adopting the language that their colleagues and contacts use, which might sometimes actually be plain wrong. Here are 5 email terms that you are probably misusing blithely:

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