Few employees can take pleasure in calling their office a home away from home. At NTUC, you can.
By Nabilah Husna A. Rahman
The air of hospitality at the National Trades Union Congress (NTUC) is uncommon to such a large organisation. But NTUC is not like every other organisation – it upholds a people-oriented and homely environment for both its staff and members.
While the general public may associate NTUC with its more well-known fronts – namely, NTUC Income and NTUC FairPrice – the non-profit organisation also provides a variety of services for its members in the workforce. This includes offering assistance to members who bring issues like workplace disputes to the attention of the congress.
The Industrial Relations Department, in which Sharon Lim plays her role as an Industrial Relations Officer, deals with such matters.
“My work is somehow unpredictable. You won’t always know the entire background of the members’ issue, but you need to almost immediately give them advice,” the former Hospitality Management student says. “It’s very impromptu – so training in this aspect is very important.”