Fearful of Video and Phone Interviews? Read This to Ace Your Next One!

As jobs become more global and the hiring process becomes more intense, calls and videos have become common avenues for employers to not just interview people from anywhere in the world, but to also suss out candidates in a ‘pre-interview’ to shortlist those who are worthy of an in-person interview. While a video interview is similar to an in-person interview without actually meeting physically, a phone interview can be trickier because the stakes depend a lot on your tone of voice and how your responses are registered just by ear. Knowing what to do and keeping yourself prepared are key in ensuring you ace both forms of interview.

The Physical Matters

Video interviews are more common when the recruitment process takes place in the company’s headquarters overseas, or if your reporting manager is based overseas.

Be sure to present yourself well by dressing and sitting as you would in an in-person interview. Remove all forms of distractions and sit in a quiet, well-lit room, away from any noise. Make sure the desk you are sitting at and what is visible in the background is neat and clear of any clutter too!

In such situations, pick a location that has a strong and stable Wi-Fi signal. Expect some technological glitches at the beginning before the transmission is smoothened out. There will be occasional, or constant, lags and delays in the video and audio. At times, the call may even be disconnected and you would need to take the time to reconnect with the interviewer.

Thus, the number one thing to keep in mind when it comes to video interviews is do not expect a smooth process. Keeping your composure and train of thought are essential skillsets in settings like these. Your answers need more flair in video interviews as you need to recall your interviewer’s interest and attention back to what you were saying. Remember: the technological glitches are not only happening to you; it is also happening to your interviewer. It is not only frustrating for you; it is frustrating for the other party too. 

Taking Charge in a Phone Interview

While phone interviews may not require so much physical preparation, it cannot be stressed enough that your voice and delivery plays the most important role in acing your interview. It often happens unannounced when a recruiter gives you a call and springs an interview on you on the spot. Hence, it is hard to prepare for it.

When you are aware an interview is commencing, you do not want to sound too overenthusiastic for the role, yet you do not want to sound so disinterested or hassled either. Be sure to keep your voice strong and project confidence, pronouncing and articulating your words clearly. Interviewers will be paying close attention to what you say to determine how prepared and worthy you are of the role, and essentially, how good you are at thinking on the spot.

If you are busy or caught in a bad time or location, request to call the interviewer back, or rearrange another time to continue the phone interview as a last resort. This is often allowed and more than understandable, However, if you perform exceptionally well in an impromptu phone interview, you will earn a lot of points because you were unprepared. So look at phone interviews from the other angle: it is your chance to shine where recruiters set apart the outstanding candidates from the ordinary ones.  

Preparation Pays Off

Whether it is a scheduled phone or video interview, do remember to always prepare your documents as if you are preparing for an in-person interview. Have your resume with you for reference and a pen and paper to jot down any notes needed. Smile, whether or not you are on video, because this automatically improves your response delivery. Be sure to keep your responses short and to the point too, to ensure you do not go off track.

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